Community Manager

Salary: Starting from 30K/ Month | As per experience

Open Positions: 2

Location: New Delhi & Gurgaon

Role Type: Full-Time / On-Ground community Management

Reports to: Brand Manager

Weekly Reporting: ATE HQ, Saket

ATE is hiring a Community Manager to work directly with the Founder’s Office, owning how the brand shows up across cafés, collaborations, retail, and culture. This role is ideal for someone from a brand or creative agency background, with experience in F&B, hospitality, luxury, or lifestyle, who understands that great brand work begins on the floor—but is never reduced to running it.

Core Responsibility

To protect and grow ATE’s brand through hospitality-led experiences, community building, retail relationships, and creative coordination, while acting as a strategic extension of the founders.

Ate Commune and Retail Responsibilities:

• Build and maintain strong relationships across:
• Brand events and curated experiences/ Retail and cultural collaborations/ Special tables, invited guests, and press visits
• Plan, direct, and oversee brand-led events (concept, coordination, follow-up)
• Act as the primary brand host for guests, collaborators, and partners
• Respond to brand, collaboration, press, and retail partner inquiries; support onboarding and continuity
• Develop brand-led strategies to enhance retail membership, retention, and loyalty (concept, structure, experience design)
• Gather and analyse guest and retail feedback, translating insights into brand improvements
• Maintain accurate records of brand-led retail activity in line with company policies
• Identify opportunities to deepen café and retail engagement beyond transactions

Operational Interface:

Operational interaction occurs only for:

• Brand events
• Retail or cultural collaborations
• Special guests and press visits

In these cases, you align with the operations lead on:

• Feasibility
• Timelines
• Service expectations

All direction, prioritization, and evaluation flow exclusively through the Founder’s Office.

Note:

This role aligns with operations only on feasibility, timelines, and service expectations. It does not manage staff, shifts, or service execution.

Job Requirements:

• Background in Brand, Marketing, Luxury, Fashion, or Lifestyle
• Prior agency experience, ideally with F&B or hospitality brands
• Prior influencer management experience
• Experience in customer-facing or brand-hosting roles
• Strong interpersonal, organisational, and problem-solving skills
• Ability to thrive in fast-paced, founder-led environments
• Calm, solution-oriented conflict-resolution mindset
• Proficient with Google Calendar, Sheets, reporting, and data management
• Experience overseeing brand presence across Shopify, WhatsApp Business, and Instagram Business

This role is for you, if:

• You think like a brand owner, not a campaign executor
• You enjoy hosting, observing, and shaping guest experience
• You’re comfortable working closely with founders
• You want long-term brand ownership, not a purely tactical role