Cluster Sales Manager

Job Description – Cluster Sales Manager (Student Housing, Pune)

Own the Cluster. Drive Occupancy. Ensure Seamless Operations.

Company Name: ZoloStays

Business Unit: Student Housing by ZoloStays

Designation: Cluster Sales Manager

Employment Type: Full-time

Package Offered: Upto 11 LPA

Experience Required: 4–6+ years in Sales

About ZoloStays – Why We Exist

Zolo exists because living away from home should not feel like a struggle. Whether it’s a student stepping into a new city, a young professional building a career, or a traveler seeking comfort — every individual deserves dignity, warmth, and thoughtfully run spaces.

Across co-living, hotels, student housing, and vacations, Zolo has built one of the most diverse and high-quality living and hospitality platforms in the country. What sets us apart is not ambition or scale — it is our commitment to delivering quality consistently.

We are here to create human-first hospitality experiences — where safety is felt, service is genuine, and needs are addressed before they turn into complaints.

What We Believe

We believe:

Excellence is a standard, not a milestone — we don’t settle for “working” when we know what “great” looks like

Consistency creates trust — quality matters only when it shows up every day

Ideas matter only when execution is deep and sustained

Standards live through ownership and accountability

About Student Housing – The Cluster You’ll Own

Student Housing is one of Zolo’s most critical and fastest-scaling verticals.

As a Cluster Manager, you will own a set of properties within Pune, where execution, occupancy, and experience come together.

This is where:

Demand meets on-ground execution

Sales meets operations

Daily performance drives long-term business outcomes

Every property in your cluster contributes directly to revenue, customer experience, and brand trust.

What’s in It for You — Read This Before Anything Else

This role gives you:

Ownership of multiple properties — not just one unit

Direct impact on occupancy, revenue, and customer experience

Exposure to both sales and operations, making you a complete business operator

A strong growth path → Area Manager → Regional Leadership roles

A high-ownership culture where results matter more than hierarchy

If you want to build business understanding while managing real on-ground challenges — this role is built for you.

Role Overview – What This Role Is Really About

Picture this:

Multiple properties across Pune.

Students moving in and out.

Sales teams driving bookings.

Operations teams managing daily execution.

And you are at the center — ensuring everything works together.

This role is not just coordination.

It is end-to-end ownership of a cluster business, where both occupancy and operational quality depend on your decisions.

What You Will Practically Do Every Day (So You Can Picture the Job)

• Own occupancy and revenue targets for your cluster of properties
• Drive sales performance by working closely with booking and demand teams
• Ensure properties are filled with the right pricing and demand strategy
• Oversee day-to-day operations across assigned properties
• Ensure service quality, cleanliness, safety, and compliance standards
• Resolve on-ground issues and escalations quickly
• Manage property staff including wardens, housekeeping, and support teams
• Ensure teams are aligned to service standards and operational discipline
• Track key metrics such as occupancy, revenue, costs, and customer feedback
• Identify gaps and implement corrective actions
• Build relationships with property owners and local partners
• Support supply onboarding and ensure readiness of new properties
• Manage vendors across food, housekeeping, maintenance, and security
• Ensure service delivery meets defined standards
• Prepare the cluster for peak student seasons and demand spikes

Why This Role Matters (Your Day-to-Day Impact)

(Read this carefully.)

Your decisions impact:

How quickly properties get filled

How smooth daily operations run

How satisfied students are with their stay

How efficiently costs are managed

How strong your cluster performs as a business unit

Your success = higher occupancy + better experiences + stronger unit economics

Who Can Apply — Read & Self-Select

Ask yourself:

✔ I have handled multiple properties or business units

✔ I am comfortable managing both sales and operations

✔ I can take ownership of numbers and outcomes

✔ I can manage on-ground teams effectively

✔ I am comfortable working in a fast-paced, dynamic environment

If most answers are yes → apply.

If not → this role may not be the right fit yet.

Your Future Here

If you succeed here:

You don’t just manage properties — you run a cluster business.

You learn how sales, operations, and customer experience intersect.

You grow into leading cities, regions, and larger business portfolios.

If this feels right — Apply Now.