Cloud Architect, Trilogy (Remote) - $100,000/year USD

You're the engineer who maintains uptime for 50+ SaaS products when nobody else has the answers. We need DevOps professionals capable of exploring unfamiliar AWS environments, restoring order from disorder, and driving availability beyond 99.9% through genuine monitoring, genuine automation, and genuine root-cause analysis. You'll break down complex projects into daily tasks, deliver production-ready Python or JavaScript, and leverage AI as your assistant.

Most organizations boast about "cloud" while manually managing servers. We're building industrial-scale reliability across dozens of acquired products where the original developers have departed and the documentation is incomplete. That's the challenge: you'll employ agents and current tooling to analyze unfamiliar systems 5–10x faster, document what you discover, and automate it so the same outage cannot recur. Rather than judging you on certifications and tool badges, we'll observe you troubleshooting in real time, producing an actual 5-Whys that identifies one preventable root cause, and creating automations that withstand production conditions.

This is not an L2 "follow the procedure" position. In this role, you author the procedures, architect the deployment from development to staging to 10% to 100% with soak periods and rollback conditions, and create the monitors that detect the corner cases. You block unsafe changes before they reach production. You distinguish infrastructure failures you control from application bugs Engineering controls, and you route permanent solutions to the correct team.

You'll operate at the engineering center of reliability, managing infrastructure projects, incident response and RCAs, and change requests with copy-paste-ready runbooks. If you've already managed a substantial SaaS product and want to extend that expertise to a portfolio, join us. Bring expert-level AWS knowledge, production-grade programming skills, disciplined scope management, and daily, essential use of AI tools. If you're prepared to maintain operational excellence, please apply.

What You Will Be Doing

• Executing complex infrastructure migrations, consolidations, production-grade automations, and monitoring modifications
• Responding to production outages, deploying immediate fixes, and producing root cause analyses with permanent solutions assigned to the accountable teams
• Authoring, reviewing, and implementing production changes, including assessing whether a proposed change is safe for execution
  
  

What You Won’t Be Doing

• Spending time in Jira and endless status meetings - we value people who can deliver solutions, not just monitor problems
• Supporting legacy systems indefinitely - you'll be empowered to implement meaningful improvements
• Waiting on bureaucratic approval chains - you'll have the authority to deploy immediate fixes to address incidents
  
  

Cloud Architect Key Responsibilities

• Drive reliability and standardization of cloud infrastructure across our expanding product portfolio by deploying robust monitoring, automation, and AWS best practices.
  
  

Basic Requirements

• Deep AWS infrastructure expertise (this is our primary platform - other cloud experience alone won't cut it)
• Experience owning large production infrastructure and troubleshooting production outages independently (not just following a runbook)
• Experience scripting with Python and Bash for day-to-day administration operations
• Experience managing and migrating production databases with multiple engines (including MySql, Postgres, Oracle, MS-SQL)
• Experience with infrastructure automation (Terraform, Ansible, or CloudFormation)
• Linux systems administration expertise
  
  

About Trilogy

Hundreds of software businesses run on the Trilogy Business Platform. For three decades, Trilogy has been known for 3 things: Relentlessly seeking top talent, Innovating new technology, and incubating new businesses. Our technological innovation is spearheaded by a passion for simple customer-facing designs. Our incubation of new businesses ranges from entirely new moon-shot ideas to rearchitecting existing projects for today's modern cloud-based stack. Trilogy is a place where you can be surrounded with great people, be proud of doing great work, and grow your career by leaps and bounds.

There is so much to cover for this exciting role, and space here is limited. Hit the Apply button if you found this interesting and want to learn more. We look forward to meeting you!

Working with us

This is a full-time (40 hours per week), long-term position. The position is immediately available and requires entering into an independent contractor agreement with Crossover as a Contractor of Record. The compensation level for this role is $50 USD/hour, which equates to $100,000 USD/year assuming 40 hours per week and 50 weeks per year. The payment period is weekly. Consult www.crossover.com/help-and-faqs for more details on this topic.

Crossover Job Code: LJ-5236-IN-Ahmedaba-CloudArchitect.009