Client General Manager

Amex GBT is a place where colleagues find inspiration in travel as a force for good and – through their work – can make an impact on our industry. We’re here to help our colleagues achieve success and offer an inclusive and collaborative culture where your voice is valued.

What You’ll Do

• Expand the scope of business in existing portfolio
• Retain clients and establish strong, enduring connections
• Improve profitability through revenue growth and cost reduction
• Identify and plug volume leakages
• Expand existing relationships for incremental transactions and volume both regionally and globally
• Increase hotel adoption and drive the usage of OBT
• Work together with internal and external collaborators to achieve flawless goal execution
• Conduct comprehensive client reviews at local, regional, and global levels
• Effectively handle customer issues
• Address other ad-hoc account-specific requirements
  
  
  

What We're Looking For

• Contingent with 7-10 years experience in managing diverse client portfolios, in Corporate Travel
• Impeccable record of driving profitability and upsell within existing client relationship
• Graduate in any stream. Commerce and Business will be preferred
• Excellent business communication skills
• Pro in MS Excel, presentation skills and business proposal documentation
  
  
  

Location

Gurgaon, India

The #TeamGBT Experience

Work and life: Find your happy medium at Amex GBT.

• Flexible benefits are tailored to each country and start the day you do. These include health and welfare insurance plans, retirement programs, parental leave, adoption assistance, and wellbeing resources to support you and your immediate family.
• Travel perks: get a choice of deals each week from major travel providers on everything from flights to hotels to cruises and car rentals.
• Develop the skills you want when the time is right for you, with access to over 20,000 courses on our learning platform, leadership courses, and new job openings available to internal candidates first.
• We strive to champion Inclusion in every aspect of our business at Amex GBT. You can connect with colleagues through our global INclusion Groups, centered around common identities or initiatives, to discuss challenges, obstacles, achievements, and drive company awareness and action.
• And much more!
  
  
  

All applicants will receive equal consideration for employment without regard to age, sex, gender (and characteristics related to sex and gender), pregnancy (and related medical conditions), race, color, citizenship, religion, disability, or any other class or characteristic protected by law.

Click Here for Additional Disclosures in Accordance with the LA County Fair Chance Ordinance.

Furthermore, we are committed to providing reasonable accommodation to qualified individuals with disabilities. Please let your recruiter know if you need an accommodation at any point during the hiring process. For details regarding how we protect your data, please consult the Amex GBT Recruitment Privacy Statement.

What if I don’t meet every requirement? If you’re passionate about our mission and believe you’d be a phenomenal addition to our team, don’t worry about “checking every box;" please apply anyway. You may be exactly the person we’re looking for!