Client Counsellor & Sales Manager ? Beauty Industry

Job Description

Client Counsellor & Business Development Manager Location: Lucknow (Aliganj) Company: Minakshi Jaiswal Makeup Studio & Academy Industry: Beauty, Makeup & Education Job Type: Full-Time Experience: 1?4 years (Beauty/Service/Training industry preferred) We are looking for a dynamic and client-focused Client Counsellor & Business Development Manager who can manage inquiries, convert leads, maintain client relationships, and contribute to the growth of our studio and academy. If you are smart, confident, great at communication, and love working in a people-centric environment, this role is for you. ?? Key Responsibilities Client Counselling ? Handle walk-ins, phone inquiries & WhatsApp leads. ? Counsel students for makeup courses and guide clients for salon services. ? Explain services, pricing, course structure & career opportunities. ? Ensure every client receives a professional and warm experience. Lead Management ? Manage calls, messages, appointment schedules & follow-ups. ? Track leads on CRM/Excel and maintain high conversion rates. ? Prepare daily & weekly reports. Business Development ? Plan and execute strategies to increase admissions & salon bookings. ? Collaborate with the marketing team for promotions & campaigns. ? Build relationships with colleges, influencers & partner brands. Operational Coordination ? Coordinate between clients, artists, trainers, and management. ? Ensure smooth execution of appointments and classes. ? Maintain client satisfaction through follow-ups and feedback. ?? Skills Required ? Excellent communication & counselling skills ? Strong persuasion and sales ability ? Confident, presentable & customer-centric ? Basic understanding of beauty/makeup (preferred) ? Strong follow-up, organization, and reporting skills ? Comfortable using WhatsApp, Excel & digital tools ? ?? KPIs ? Admission Conversion Rate ? Makeup Booking Conversion ? Lead Response Time ? Client Satisfaction Score ? Daily/Weekly Reporting Accuracy ? Social Media Content Coordination ? ?? Salary & Benefits ? Competitive Salary + Performance Incentives ? Training in sales, client psychology & makeup domain ? Fast growth opportunities within the academy ? Work with an award-winning brand (WedMeGood Users? Choice Award 2024?25) ? ?? How to Apply Send your resume or a short introduction video to: ?? +91 9838566661 ?? B1/54 Sector G, Aliganj, Lucknow