Chief Technology Officer

Job Title: Chief Technology Officer (CTO)

Location: Chennai (Work From Office)

Experience: 15+ Years

Industry: E-commerce 

Job Summary:

We are seeking an experienced and visionary Chief Technology Officer (CTO) to lead our technology strategy and drive innovation in the fast-paced e-commerce industry. The CTO will oversee the development, implementation, and scaling of digital platforms, ensuring seamless customer experiences, secure transactions, and robust technology infrastructure.

Key Responsibilities:

· Define and execute the company’s overall technology roadmap aligned with business goals.

· Lead engineering, product development, IT infrastructure, cybersecurity, and data teams.

· Build scalable, high-performance e-commerce platforms, mobile apps, and backend systems.

· Drive digital transformation initiatives, including AI, automation, analytics, and cloud adoption.

· Ensure website/app uptime, speed optimization, and seamless customer journey.

· Oversee payment gateway integrations, order management systems, CRM, ERP, and logistics platforms.

· Implement cybersecurity best practices and ensure data privacy compliance.

· Manage vendor relationships, technology partnerships, and third-party integrations.

· Build, mentor, and retain high-performing technology teams.

· Collaborate with CEO, COO, Product, Marketing, and Operations teams to support growth strategy.

· Monitor emerging technology trends in e-commerce and recommend innovations.

· Manage technology budgets, resource planning, and ROI-driven investments.

Required Skills & Qualifications:

· Bachelor’s/Master’s degree in Computer Science, Engineering, or related field.

· 15+ years of experience in technology leadership roles, preferably in e-commerce/retail.

· Strong expertise in e-commerce platforms, cloud architecture (AWS/Azure/GCP), APIs, and microservices.

· Experience with payment systems, cybersecurity, analytics, and customer-facing digital products.

· Proven track record of scaling platforms for high traffic and rapid business growth.

· Strong leadership, stakeholder management, and strategic thinking skills.

· Knowledge of Agile, DevOps, CI/CD, and modern software development practices.

Preferred Skills:

· Experience in marketplace or omnichannel retail models.

· Familiarity with AI personalization, recommendation engines, and customer data platforms.

· Exposure to international e-commerce operations.

Key Success Metrics:

• Platform reliability and uptime
• Engineering productivity
• Technology scalability
• Security compliance
• Delivery quality and speed