Chief of Staff — Office of the CEO - US Healthcare

Chief of Staff — Office of the CEO

Gurugram, India | Full-Time

Department

CEO Office / Strategic Operations

Reports To

CEO & Co-Founder

Location

Gurugram, India (Hybrid)

Schedule

Split shift with US Eastern time zone overlap required

Employment Type

Full-Time, Permanent

About Neolytix

Neolytix is a US-headquartered healthcare operations company serving provider organizations across revenue cycle management, credentialing, enrollment, medical coding, patient access, and virtual assistant services. With delivery operations in Chicago, Gurugram, and Manila, we’re building the next generation of healthcare operations infrastructure — combining deep domain expertise with proprietary technology platforms to transform how healthcare providers manage their business operations.

We’re at an inflection point: transitioning from a services-led model to a technology-enabled platform company, with multiple proprietary products in active development and deployment. This is a high-growth, high-ambiguity environment where the playbook is being written in real-time.

The Role

We’re looking for a Chief of Staff who operates as the CEO’s execution engine — someone who can hold 15 workstreams in their head, drive accountability across internal teams and external partners, and ensure nothing slips in a fast-moving, multi-geography operation.

This is not an administrative role. You won’t be managing calendars and booking travel. You’ll be the person who tracks a corporate restructuring, preps investor materials, chases down a vendor deliverable, drafts an advisor communication, and flags a slipping timeline — all in the same day. The CEO moves fast and across many fronts simultaneously. Your job is to match that pace and extend his capacity.

What You’ll Own

Program Management & Workstream Tracking

• Maintain a unified program tracker across all active product development, service line buildout, and corporate initiatives
• Own the weekly operating cadence: status pulls from all contributors, consolidated CEO update, proactive escalation of blocked or overdue items
• Manage 10+ concurrent external relationships (fractional executives, technology vendors, legal/tax advisors, strategic partners) with different deliverable cadences
• Track cross-functional dependencies and timeline risk across geographies and teams
  
  

Financial Analysis & Investor Presentations

• Prepare financial analysis summaries: revenue composition, margin analysis, client profitability, pipeline performance
• Build investor-grade presentations and narrative documents from CEO direction and company data
• Support corporate finance initiatives including restructuring documentation, valuation support, and equity planning coordination
• Coordinate with finance leadership on reporting cadences and deliverable quality
  
  

Corporate & Legal Coordination

• Build and maintain a diligence-ready data room across corporate documents, contracts, compliance certifications, IP filings, and financial records
• Coordinate across multiple external advisors (tax, legal, IP, compliance) — tracking deliverables, deadlines, and interdependencies
• Track legal workstreams including active litigation support, contract negotiations, and regulatory compliance milestones
  
  

Communications & Stakeholder Management

• Draft and send communications on CEO’s behalf: follow-ups, escalations, status requests to advisors, vendors, and partners
• Prepare board-level and investor-ready written summaries and updates
• Run meeting prep for all CEO external engagements: context briefs, prior conversation summaries, pending action items
  
  

India Operations Oversight

• Oversee office buildout and facility planning for the Gurugram expansion
• Track HRMS migration and operational improvement initiatives on the ground
• Serve as the CEO’s operational pulse on team culture, execution quality, and delivery performance in the India office
  
  

What We’re Looking For

Required

• 5–8 years of experience in a Chief of Staff, Strategic Operations, Program Management, or Management Consulting role
• Demonstrated experience managing 5+ concurrent external vendor/advisor relationships with different deliverable cadences
• Strong financial analysis skills — you can read a P&L, build a financial narrative, and create investor-quality presentations without hand-holding
• Excellent written English — you can draft advisor communications, investor updates, and internal summaries that need minimal editing
• Proven ability to operate in ambiguous, fast-changing environments where the playbook doesn’t exist yet
• Comfortable with a split-shift schedule including consistent US Eastern time zone overlap (approximately 8:30–11:30 PM IST daily)
• Proficiency with project management tools, CRM systems, and standard business productivity suites
  
  

Preferred

• MBA from a leading Indian or international institution
• Prior experience in or serving the US healthcare industry — provider operations, revenue cycle, or payer landscape familiarity
• Exposure to investor diligence processes, data room construction, or M&A support
• Background in management consulting (Big 4, MBB, or similar professional services firms)
• Familiarity with healthcare compliance frameworks (HIPAA, SOC 2, HITRUST)
• PMP or equivalent project management certification
  
  

What Success Looks Like

At 30 days: You’ve met every key stakeholder, understand the full landscape of active workstreams, and have built your first version of the unified program tracker.

At 60 days: You’re running the weekly operating cadence end-to-end. The CEO isn’t chasing status updates anymore — you’re surfacing them proactively. Your first investor-facing document draft is under review.

At 90 days: The data room is taking shape. You’re independently drafting advisor communications and financial summaries. The CEO is saving 8–10 hours per week of coordination overhead. You’re operating at full velocity and identifying things that need to happen before anyone asks.

Why This Role

• Direct access to the CEO in a company at a transformational inflection point — you’ll see and shape decisions across every dimension of the business
• Exposure to US healthcare operations, technology platform development, corporate restructuring, and investor engagement — a breadth of experience that typically takes a decade to accumulate
• A role where your impact is immediately visible and directly tied to company outcomes — no layers of bureaucracy between your work and the results
• Competitive compensation with growth potential as the company scales
  
  

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