Chat Support Executive

Actively Reviewing the Applications

Suffescom Solutions Inc

India, Punjab Full-Time

Posted 2 days ago • Apply by July 2, 2026

Job Description

JOB BRIEF

We are looking for an active, energetic Client Support Executive, Who is responsible for Customer's help for all tech challenges faced while using the Product and services provided.

Roles And Responsibilities

Attending,Understanding & responding to Customer queries/issues over chat.
Will be responsible for facing customers, gathering requirements and providing possible solutions.
escalating the clients/ process to the manager
Analyse and identify process changes or product enhancements required & suggest if any.

Requirements

The candidate should have excellent written communication skills along with reading skills.
Should be active, energetic, and smart enough to understand the customer\'s queries.
Sharp understanding and memory of how software/product work
Excellent listening and questioning skills, combined with the ability to interact confidently with clients to establish what the problem is and explain the solution.

JOB TYPE: FULL TIME

Benefits

On time salary

inter- tech work

Skill upgradation trainings

Soft skills trainings

Rewards and recognitions

weekly de-stressing activities