Channel Partner

Teachly is an AI-powered experiential learning platform focused on revolutionizing education through STEM, simulations, and real-world applications. The platform empowers students to move beyond theoretical concepts by engaging in hands-on activities such as drone simulations, CAD design, circuit building, and AI learning. Teachly fosters creativity, problem-solving, and equips students with future-ready skills. At Teachly, students are encouraged to build, design, and innovate as they learn.

Role Description

This is a full-time, on-site role located in Lucknow. As a Client Success Manager, you will be responsible for ensuring client satisfaction, fostering strong client relationships, and driving customer retention. Your day-to-day responsibilities include onboarding new clients, responding to inquiries, resolving issues promptly, and supporting clients throughout their journey. Additionally, you will analyze client feedback to improve experiences and maintain long-term partnerships with our clients.

Qualifications

• Strong Customer Satisfaction and Customer Service skills
• Proficiency in Relationship Building and Customer Retention
• Strong Analytical Skills to assess customer needs and improve services
• Excellent communication and interpersonal skills
• Proactive problem-solving abilities and time management skills
• Experience in EdTech or a related field is a plus
• Bachelor's degree in Business, Communications, or a related field