Business Development Representative

Business Development Representative 

(BDR / Inside Sales – IT Services) 

 Chennai – Manapakkam Full-time / On-site 1 – 2 Years Experience IT Services / SaaS Background 

About VGTS 

VGTS is a Chennai-based technology services firm with 70+ engineers and a US office in Frisco, Texas. We build mobile apps, cloud platforms, AI agents, and ERP solutions for enterprise clients including Zoho, L&T, HDFC, and Freshworks. We are an official Frappe ERPNext partner for the US region and are actively expanding our client base in India and the US. 

Our lead generation and marketing teams generate a steady pipeline of warm inbound leads. We now need a sharp BDR to engage those leads, qualify them, and convert them into booked demo calls for our senior sales team. 

The Role 

As a Business Development Representative at VGTS, you will be the first human touchpoint for every warm lead that comes in. Your primary goal is simple: reach out fast, build rapport, understand the prospect’s needs, and get them on a discovery/demo call with our solutions team. 

This is not a cold-calling role. Leads are already generated — your job is to convert interest into conversations. 

Key Responsibilities 

Lead Outreach & Engagement 

• Contact inbound leads within 30 minutes of assignment via call, email, or WhatsApp 
• Run structured multi-touch follow-up sequences (call → email → LinkedIn → call) over 7–14 days 
• Build genuine rapport and understand the prospect’s business pain points 
• Represent VGTS professionally — you are the first impression of our brand 

Lead Qualification 

• Qualify leads using BANT criteria — Budget, Authority, Need, Timeline 
• Identify if the lead is a fit for VGTS services (mobile apps, ERP, AI, cloud) 
• Disqualify and record non-fit leads with clear reasoning in the CRM 

Demo Scheduling 

• Book qualified discovery and demo calls for the solutions / pre-sales team 
• Send calendar invites, confirm attendance, and send reminders 24 hours before 
• Brief the solutions team on the prospect’s context before each call 

CRM & Reporting 

• Log every interaction accurately in the CRM (Zoho CRM or HubSpot) 
• Maintain up-to-date lead status, follow-up dates, and notes 
• Share a weekly report of leads contacted, demos booked, and pipeline status 

Requirements 

• 1–2 years of inside sales, BDR, or SDR experience in an IT services or SaaS company 
• Proven track record of booking demos or meetings — not just making calls 
• Excellent spoken and written English — essential for US-market lead communication 
• Comfortable in Tamil for local Chennai/India-market lead conversations 
• Hands-on experience with a CRM tool — Zoho CRM, HubSpot, or Salesforce 
• Familiarity with IT services concepts — mobile apps, ERP, cloud, or software development 
• Disciplined with follow-ups — knows that deals are won in the 5th–8th touchpoint 

Good to Have 

• Exposure to US or international client communication (time zone awareness) 
• Experience with email sequencing tools (Mailchimp, Lemlist, Instantly, or similar) 
• Basic understanding of LinkedIn Sales Navigator for prospect research 
• Knowledge of BANT or SPIN selling frameworks 

Core Skill Areas 

Sales & Outreach 

• Warm Lead Follow-up 

• Multi-touch Outreach 

• Objection Handling 

• Demo Scheduling 

• BANT Qualification 

Communication 

• Business English (spoken & written) 

• Tamil (local leads) 

• Email Writing 

• WhatsApp / LinkedIn Outreach 

• Rapport Building 

Tools & CRM 

• Zoho CRM / HubSpot 

• Google Calendar / Calendly 

• Email Sequencing Tools 

• LinkedIn Sales Navigator 

• MS Office / Google Workspace 

Domain Knowledge 

• IT Services / SaaS Concepts 

• Mobile App & ERP Basics 

• B2B Sales Cycle 

• Lead Lifecycle Understanding 

• US Market Awareness