Business Analyst

Role Overview

We are seeking a Business Analyst to join our product engineering team. This role is embedded within technology development and works closely with Engineering, Product Management, QA, and Operations to design, refine, and deliver scalable workflow-driven solutions.

The ideal candidate brings strong analytical depth, technical credibility, and hands-on experience working within complex, rule-based SaaS systems.

Core Responsibilities

• Translate business and operational needs into clear, implementable user stories and acceptance criteria
• Model end-to-end workflows, including exception handling and state transitions
• Collaborate closely with Engineering during design and build cycles
• Validate functionality using data and system behavior
• Support production triage and root cause analysis
• Drive clarity in ambiguous problem spaces and challenge incomplete requirements
• Mentor junior BAs where applicable
  
  

Mandatory Skills & Experience

Technical & Analytical

• Hands-on experience writing and executing SQL queries for data validation and analysis
• Strong understanding of system workflows and backend data flows
• Ability to independently analyze production issues and support root cause investigation
• Experience working within Agile product development teams
  
  

Product & Workflow Design

• Experience collaborating on UI designs using Figma or similar tools
• Ability to create detailed process maps, user journeys, and workflow documentation
• Strong experience defining business rules and configuration logic
  
  

Delivery & Ownership

• Writes clear, testable user stories with structured acceptance criteria
• Breaks down epics into implementable increments
• Participates actively in backlog refinement, sprint planning, and demos
• Drives UAT coordination and validation
• 3+ years of Business Analyst experience in product or technology development environments
• Experience working in SaaS or enterprise workflow-driven systems
  
  

Healthcare Experience Required

• 2+ years of experience in US Healthcare technology, preferably within claims processing, submissions workflows, eligibility, or revenue cycle systems
• Strong understanding of the US claim lifecycle, including submission flows, payer interactions, rejections, and exception handling
• Experience working with systems that support payer-facing workflows, clearinghouse interactions, or regulated healthcare transaction processing
• Familiarity with US healthcare operational and compliance considerations impacting submissions and workflow design
  
  

Good to Have

• Understanding of REST APIs and JSON payload structures
• Experience documenting integration flows or data mappings
• Experience in healthcare technology or regulated industries
• Familiarity with batch processing or event-driven systems
• Experience with reporting or dashboard tools
• Exposure to operational KPI definition and performance metrics
• Experience mentoring or leading other analysts
• Familiarity with tools such as Postman, Azure DevOps, JIRA, Confluence
  
  

Benefits

Veradigm believes in empowering our associates with the tools and flexibility to bring the best version of themselves to work. Through our generous benefits package with an emphasis on work/life balance, we give our employees the opportunity to allow their careers to flourish.

• Quarterly Company-Wide Recharge Days
• Peer-based incentive “Cheer” awards
• Tuition Reimbursement Program
  
  

To know more about the benefits and culture at Veradigm, please visit the links mentioned below: -

https://veradigm.com/about-veradigm/careers/benefits/

https://veradigm.com/about-veradigm/careers/culture/

Veradigm is proud to be an equal opportunity workplace dedicated to pursuing and hiring a diverse and inclusive workforce.

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