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Business Analysis.

Actively Reviewing the Applications

Virtusa

India, Andhra Pradesh Full-Time
Posted 2 months ago • Apply by May 19, 2026

Job Description

Responsibilities

  • Partner with business stakeholders to define GenAI use cases, value propositions, and success metrics
  • Assess current data, processes, and technology to identify opportunities for AI-driven transformation
  • Translate business requirements into solution concepts, data strategy, and implementation roadmaps
  • Support adoption of GenAI capabilities such as virtual agents, automation, insights generation, and analytics
  • Facilitate workshops and document requirements, KPIs, and process improvements
  • Collaborate with architects, developers, and data engineers to ensure business alignment
  • Provide change management, training, and adoption strategies for GenAI initiatives

Required Qualifications

  • 7+ years of experience in business consulting, digital transformation, or AI strategy
  • Strong understanding of data-driven business processes and AI use cases
  • Experience with cloud-based platforms and enterprise data architectures
  • Excellent stakeholder management, facilitation, and communication skills
  • Ability to translate technical capabilities into business value narratives

Preferred Qualifications

  • Experience with Amazon Bedrock, AWS AI/ML services, or GenAI projects
  • Familiarity with PostgreSQL or other relational databases for AI data pipelines
  • Background in Insurance domain
  • MBA or equivalent degree in business, analytics, or technology
  • Prior experience in contact center or customer experience transformations
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