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Billing & Revenue Executive
Actively Reviewing
Callifony Solutions - India
Job Description
Callifony, a leading business communication platform is looking for a positive-minded Billing & Revenue Executive to supporting our billing and accounting operations. Join a collaborative environment and work with multiple talented teams. You will be responsible for supporting our monthly invoicing and account reconciliation tasks for customers and vendors.
Job Description
Job Description
- Take ownership of billing issues and see problems through to resolution.
- Take the lead in managing customer escalations and be comfortable coordinating with multiple teams.
- Research, diagnose, troubleshoot billing-related tickets with customers and vendors.
- Analytical thinking and problem-solving skills.
- Effectively communicate with customers billing or account management teams.
- Follow standard procedures for proper escalation of unresolved issues to the appropriate internal teams
- Provide prompt and accurate feedback to customers
- Tracking of all billing-related tickets in our ticketing system from open to resolution.
- Strong knowledge of MS Excel.
- Experience in handling billing platforms.
- Experience in accounting and taxation will be an added advantage.
- Strong communication skills (both written & verbal).
- Teaming, liasioning, relationship Management, negotiation & business knowledge.
Required Skills
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