BDM

Role Description

Work experience: Minimum 2-3 years preferably in the automobile/ ancillary industry handling Railways, Coach Factories, Bus / Truck / Auto body builders.

Minimum qualification: Graduate with good written and oral communication skills

Must possess a 2-wheeler for commute

* Managing sales and marketing operations thereby achieving increased sales/maximizing profit in assigned territory / customers.

* Initiating and developing relationships with key decision makers in target organizations for business development

* Formulating & devising competitive selling programs/strategies to improve the product awareness and enhance business growth. Customer Relationship Management

* Managing customer centric operations & ensuring customer satisfaction by achieving delivery & service quality norms.

* Attending to clients concerns & complaints and undertaking steps for effectively resolving them

* Interacting with the customers to gather their feedback regarding the products' utilities.

* Maintaining cordial relations with customers to sustain the profitability of the business.

Responsibilities

Handling Railway business, understanding customer needs, following of IREPS Portal & participate in competitive bidding.

Meeting Railway officials at different levels to enhance companies business.

Finding opportunities in GEM portal and bidding ,covering officials in Government & PSUs.

* Acquisition of new clients and ensuring continuous business from them.

* Managing relationship with existing accounts and increasing business from them.

* Maintaining regular contact with existing customer and provide customer satisfaction.

* Identify and penetrate into potential new business / customers to develop new accounts

* Evaluating customer requirements / potential.

* Providing alternative solutions proposals focused on customer's need

* Updating customers regularly on new product / services/ business offerings.

* Business Development

* Identifying & prioritizing prospect

* Participating in Final negotiations and finalizations of the orders.

* Manage proper Execution of the orders, handling complaints and ensure customer satisfaction.

* Client Objection & Grievance handling

* To ensure timely payment collections.

* Self-Motivated towards ensuring achievement of defined targets & proactively working towards keeping his customers happy to ensure repeat business.

* Facilitate co-ordination between sales, support and development teams to ensure the smooth execution of the orders.

* Generating the additional & new revenues from the existing customers by providing them new enhancements.

* Developing relations with the top corporate authorities

* Managing tenders from the prospective clients

• Keeping a track of competitors activity in his assigned territory & updating the organisation of such activities.