Associate Systems Engineer (Windows Server, Azure infrastructure)

Job Description

Altera, a member of the N. Harris Computer Corporation family, delivers health IT solutions that support caregivers around the world. These include the Sunrise?, Paragon?, Altera TouchWorks?, Altera Opal, STAR?, HealthQuest? and dbMotion? solutions. At the intersection of technology and the human experience, Altera Digital Health is driving a new era of healthcare, in which innovation and expertise can elevate care delivery and inspire healthier communities across the globe. A new age in healthcare technology has just begun. Job Title: Associate System Engineer ?? Work Type: Full-time | Rotational Shifts ?? Experience: 1?2 Years ?? Job Summary We are seeking a motivated and detail-oriented Associate System Engineer with 1?2 years of hands-on experience in Windows Administration and Cloud technologies, especially Microsoft Azure. The ideal candidate will possess strong analytical and troubleshooting skills and be comfortable working in a dynamic 24/7 support environment. ??? Key Responsibilities Provide system administration and support for Windows-based environments Monitor, maintain, and troubleshoot infrastructure and cloud services (Azure) Perform routine system checks, updates, and patch management Respond to incidents, service requests, and escalations in a timely manner Collaborate with cross-functional teams to resolve technical issues Document procedures, configurations, and resolutions for knowledge sharing Participate in on-call rotations and shift-based support schedules ?? Required Skills & Qualifications 1?2 years of experience in Windows Server Administration Hands-on experience with Microsoft Azure (VMs, storage, networking, etc.) Strong analytical and problem-solving abilities Familiarity with ITIL processes and ticketing systems (e.g., ServiceNow, Jira) Excellent communication and interpersonal skills Willingness to work in a 24/7 rotational shift environment ? Preferred Skills Basic scripting knowledge (PowerShell, Bash) Exposure to ticketing and monitoring tools (e.g., ServiceNow, Azure Monitor) Understanding of virtualization technologies (Hyper-V, VMware) Altera is an Equal Opportunity/Affirmative Action Employer. We consider applicants without regard to race, color, religion, age, national origin, ancestry, ethnicity, gender, gender identity, gender expression, sexual orientation, marital status, veteran status, disability, genetic information, citizenship status, or membership in any other group protected by local law. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at: [email protected]