Associate Support Engineer

Job Description

As a member of the Support organization, Make configuration changes in production and non-production environments for clients.

• Configure solution functionality and components in production and non-production environments
• Gather requirements and determine scope of work to appropriately estimate delivery effort and delivery time frames
• Analyze and modify configuration work plans
• troubleshoot and validate configurations to ensure successful implementation in client domains independently
• Evaluate the impact of changes within complex client environments and independently make recommendations in accordance with Cerner standards
• Evaluate integration points and cross-solution builds
• Apply change management processes throughout service request life cycle People
  
  
  

Responsibilities

As a member of the Support organization, Make configuration changes in production and non-production environments for clients.

• Configure solution functionality and components in production and non-production environments
• Gather requirements and determine scope of work to appropriately estimate delivery effort and delivery time frames
• Analyze and modify configuration work plans
• troubleshoot and validate configurations to ensure successful implementation in client domains independently
• Evaluate the impact of changes within complex client environments and independently make recommendations in accordance with Cerner standards
• Evaluate integration points and cross-solution builds
• Apply change management processes throughout service request life cycle People
  
  
  

Qualifications

Career Level - IC1

About Us

Only Oracle brings together the data, infrastructure, applications, and expertise to power everything from industry innovations to life-saving care. And with AI embedded across our products and services, we help customers turn that promise into a better future for all. Discover your potential at a company leading the way in AI and cloud solutions that impact billions of lives.

True innovation starts when everyone is empowered to contribute. That’s why we’re committed to growing a workforce that promotes opportunities for all with competitive benefits that support our people with flexible medical, life insurance, and retirement options. We also encourage employees to give back to their communities through our volunteer programs.

We’re committed to including people with disabilities at all stages of the employment process. If you require accessibility assistance or accommodation for a disability at any point, let us know by emailing [email protected] or by calling 1-888-404-2494 in the United States.

Oracle is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans’ status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law.