Associate Relationship Manager
Actively Reviewing the ApplicationsIDFC FIRST Bank
Job Description
As an Associate Relationship Manager – Commercial Banking, you will support Relationship Managers in acquiring and activating clients, driving book growth and fee income, and cross-selling transaction banking products (such as Cash Management Services and Trade Services) and treasury/FX solutions. The role involves ensuring flawless execution, documentation, and compliance across the portfolio while coordinating with internal teams to deliver timely solutions, superior client service, and robust reporting.
Key Responsibilitie
s
Primary Responsibiliti
es
Client Supp
- ortAssist in preparing client proposals, credit appraisals, and documentat
- ionAct as a secondary point of contact for clients, ensuring timely responses to quer
ies
Revenue Genera
- tionSupport RMs in meeting balance sheet and income targets from interest and fee-based prod
- uctsTrack opportunity pipelines and account activation (utilization, first drawdown, wallet ramp
-up)
Operational Effic
- iencyEnsure smooth execution of transactions, including disbursements and amend
- mentsCoordinate with internal teams to resolve operational bottle
necks
Risk and Data Mana
- gementPrepare CAM for NTB and ETB renewals; monitor covenants for existing con
- tractsMaintain accurate client records, including financial statements and transaction h
- istoryGenerate reports for RM and management
review
Cross-Selling
- SupportIdentify opportunities for cross-selling products like treasury services, CMS, an
- d forexSupport RM in achieving cross-sell
targets
Secondary Responsi
- bilities
Maintain CRM hygiene by logging interactions, updating opportunities, and ensuring periodi - c reviewsPrepare meeting notes and action trackers; follow through t
- o closureSupport audits and compliance reviews; close observations within
- timelinesCurate sector and competitor intelligence; contribute to campaigns and A
- OP inputsProvide back-up coverage for RM during leave/travel to ensure service c
ontinuity
What We Are L
ooking Fo
r
Education
Graduate Degree: B.Tech/B.Com/BA/BSc from an accredited university
(full-time)Postgraduate (Preferred): MBA/PGDM or CA/ICWA (Premier/Tier I preferred; Tier II/III considered based
on profil
e)
Experience
2–5 years of relevant experience in private or public
sector bankingExposure to mid-corporate or commercial ban
king preferred
Skills
and Attributes
T
echnical Skills:
Strong knowledge of banking products, credit and financial analysis, and regu
latory complianceProficiency in advanced MS Excel, PowerPoint, CRM systems, and
LOS/LMS platforms
Functional Skills:
Stakeholder management, deal structuring, pipeline management, proposal writing, and
process improvemen
t
Behavioral Skills:
Strong time management, excellent communication (verbal and written), resilience, adaptability, collaboration, an
Required Skills
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