Assoc, P3, Soft Prod Mgmt & RE III : Job Level - Associate

Job Description

Handle production management services including end user support, systems monitoring, incident management and problem management, plant management and event management. Build extensive business and application knowledge required for supporting client facing applications. Diagnose and resolve application issues to ensure optimal performance and usability. Identify and implement automation to reduce toil, improve efficiency and eliminate customer impact. Provide root cause analysis with recommendations for improvements. Configure application monitors using industry standard monitoring tools, as well as developing customized monitoring solutions. Interface with clients and other technology teams to provide governance and control around the production environment. Manage / Drive outage calls and significant incidents; coordinate communications within a trade floor environment. Act as a primary escalation/communication point between Application development teams and Business Units. Initiate, grow and shape processes, procedures and strategies to make the team more efficient. Strong coding/scripting skills: Python / Perl / Shell (Any Two) Strong debugging and problem solving skills. Exposure to highly Distributed, High availability, Fault tolerant Systems. Deep understating of Database Concepts, SQL Queries and Database Performance. Experience working with application Monitoring/Alerting Tools (Splunk, AppDynamics, Elastic Search etc.). Understanding of schedulers (Autosys, Control M etc.). Experience in building and maintaining Production and/or Non-Production environments. Experience in development tools (GIT, Jenkins, Ansible, Puppet etc.). What You Can Expect From Morgan Stanley We are committed to maintaining the first-class service and high standard of excellence that have defined Morgan Stanley for over 89 years. Our values - putting clients first, doing the right thing, leading with exceptional ideas, committing to diversity and inclusion, and giving back - aren?t just beliefs, they guide the decisions we make every day to do what's best for our clients, communities and more than 80,000 employees in 1,200 offices across 42 countries. At Morgan Stanley, you?ll find an opportunity to work alongside the best and the brightest, in an environment where you are supported and empowered. Our teams are relentless collaborators and creative thinkers, fueled by their diverse backgrounds and experiences. We are proud to support our employees and their families at every point along their work-life journey, offering some of the most attractive and comprehensive employee benefits and perks in the industry. There?s also ample opportunity to move about the business for those who show passion and grit in their work. To learn more about our offices across the globe, please copy and paste https://www.morganstanley.com/about-us/global-offices into your browser. Morgan Stanley is an equal opportunities employer. We work to provide a supportive and inclusive environment where all individuals can maximize their full potential. Our skilled and creative workforce is comprised of individuals drawn from a broad cross section of the global communities in which we operate and who reflect a variety of backgrounds, talents, perspectives, and experiences. Our strong commitment to a culture of inclusion is evident through our constant focus on recruiting, developing, and advancing individuals based on their skills and talents.