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HDB Financial Services Ltd. Logo

Assistant Vice President - Application

Actively Reviewing the Applications

HDB Financial Services Ltd.

India, Maharashtra, Mumbai Full-Time On-site
Posted 3 weeks ago Apply by April 9, 2026

Job Description

Job Role

  • Be responsible for production support & release management for application assigned
  • Ensure the builds are ring-fenced with right approvals and tests before production movement, conduct pre-production testing
  • Should possess excellent troubleshooting and analytical skills.

Key Responsibilities

  • Develop, manage, measure and report on key service-level metrics
  • Strive for continuous improvement of incident management process and integration with other IT operations management processes
  • Build and maintain relationships with all IT units to ensure that IT-delivered services and end-user productivity goals are understood and exceeded
  • Perform collaboration sessions and develop action plans to address the knowledge transfer from the application development team for new releases
  • Conduct trend analyses and action plans for improving service timeliness and reducing costs
  • Contribute to problem solutioning, change, release, knowledge and ensure BCP/DR activities are planned and conducted
  • Track resolution of all open issues, be part of the solutioning team for war room / discussions
  • Manage audit queries related to Production environment

Mandatory Skills Required

  • Must have worked as production support
  • Must have handled customer facing application, mobile application, finance application.
  • Well versed with Sharp troubleshooting tool.
  • Have strong knowledge of application stack.
  • Have strong lending/digital lending experience in support.
  • Have deep knowledge of oracle/SQL and server-side technology/architecture
  • Have thorough understanding of networking concepts, firewalls, Clustering
  • Must have done RBI Audits & compliance handling.
  • Must have done POs and Agreements.

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