Assistant Manager

Job Description

We are looking for a highly motivated Assistant Manager to lead and develop a high-performing team that includes Sales Development Representatives (SDRs). The ideal candidate will have experience in HRMS, SaaS, or B2B software sales and a strong ability to drive revenue through outbound sales efforts.

Key Responsibilities:

• Assist in managing and motivating a high-performing inside sales team selling SaaS HRMS products.
• Coach sales reps on product knowledge, consultative selling, and effective communication to increase conversion rates.
• Monitor and enforce daily and weekly activity metrics including:
• Number of Inbound / outbound calls and dials per rep
• Quality and duration of calls
• Follow-up activities and engagement with prospects
• Maintain a healthy and accurate sales pipeline by ensuring timely updates and progression of leads in the CRM.
• Collaborate with marketing to maximize lead qualification and handoff processes.
• Analyze pipeline data and sales activity metrics to identify gaps and coach reps on improvement areas.
• Manage escalations and support complex negotiations with prospective clients.
• Drive process improvements to enhance sales workflows, call efficiency, and pipeline velocity.
• Lead regular team meetings and training sessions focused on metrics, best practices, and SaaS HRMS product updates.
• Assist with sales forecasting and reporting to senior management.

Qualifications:

• Bachelor’s degree in Business, Marketing, HR, or related field preferred.
• 2-3 years of experience in SaaS inside sales, preferably within HRMS or enterprise software, with at least 1 year in a supervisory or assistant management role.
• Proven track record of managing and meeting call, dial, and pipeline activity metrics.
• Proficiency with CRM platforms (e.g., Salesforce, HubSpot) and sales analytics tools.
• Strong leadership, coaching, and communication skills.
• Data-driven with strong analytical capabilities to monitor and improve sales performance.
• Ability to manage multiple priorities in a fast-paced SaaS environment.