Assistant manager

Assistant Manager – AR Cash Application (with People Management)

Overview

The Assistant Manager of Accounts Receivable (AR) Cash Application is responsible for overseeing and optimizing the end-to-end cash application process—ensuring incoming payments are posted accurately and timely. This role also entails assisting with team supervision and continuous process improvement.

Responsibilities

Cash Application Operations

• Oversee daily processing of cash receipts (checks, ACH, wire, credit cards) and accurately post payments to customer accounts.
• Reconcile unapplied or unidentified payments and resolve discrepancies promptly.
• Ensure accurate bank fee postings, inter-company transfers, ERA posting, denial handling, and write-off management
  
  

Reporting & Compliance

• Generate and distribute daily, weekly, and monthly cash application reports; assist with month-end close and audits.
• Maintain compliance with corporate policies, internal controls, and regulatory standards.
  
  

Process Improvement & Systems Management

• Identify recurring issues and recommend process automation or optimization strategies (e.g., OCR, AI tools).
• Collaborate with Treasury, Collections, Credit, and IT teams to enhance cash application workflows and system
  
  

People Management & Leadership

• Assist in supervising the cash application team, ensuring daily targets and accuracy metrics are met.
• Support training, development, and coaching of team members to drive best practices.
• Collaborate with cross-functional peers and escalate issues to senior AR or Finance leadership as needed.