Assistant Front Office Manager
Kakinada, Andhra Pradesh, India
2 days ago
Applicants: 0
3 weeks left to apply
Job Description
Position: Assistant Manager, Front Office Company: Svenska Design Hotels, a European chain of boutique hotels from Sweden Location: 5-star Luxury Hotel in Kakinada, Andhra Pradesh Salary: Rs. 3.00 to Rs. 3.60 lakhs per annum Qualifications: Degree/ diploma in Hotel Management Experience: Min. 7 years front office experience in hotels essential, with min. 2 years as supervisor Language Skills: Proficiency in English (essential) and Telugu (desirable) ROLE & RESPONSIBILITIES Maximize Revenues: Drive revenues with corporate clients as well as through online platforms, apart from upselling and cross-selling to guests Lead Front Office Team: Supervise, train, and motivate staff to deliver high-performance service with strong sales orientation Enhance Guest Experience: Ensure personalized, seamless check-ins/ check-outs and handle guest concerns with empathy and speed Operational Efficiency: Oversee smooth front desk operations, ensuring accuracy in reservations, billing, and guest communications Brand & Service Standards: Maintain highest standards of service while ensuring robust reporting and adhering to company SOPs Cross-Department Coordination: Work with Sales, Marketing, and Housekeeping to align on occupancy targets and guest satisfaction Apply to [email protected] with your resume and current/ expected compensation
Required Skills
Additional Information
- Company Name
- Svenska Design Hotels
- Industry
- N/A
- Department
- N/A
- Role Category
- Office Administrator
- Job Role
- Mid-Senior level
- Education
- No Restriction
- Job Types
- On-site
- Gender
- No Restriction
- Notice Period
- Less Than 30 Days
- Year of Experience
- 1 - Any Yrs
- Job Posted On
- 2 days ago
- Application Ends
- 3 weeks left to apply
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