Assessment Manager - International Sales (APAC)

Job Description

We are seeking a talented individual to join our International Sales team at Mercer Mettl. This role will be based in Gurgaon. This is a hybrid role that has a requirement of working at least three days a week in the office.

Assistant Manager - International Sales (APAC)

Key Responsibilities

• Own sales and operations for the APAC market, driving revenue and delivery excellence.
• Build and nurture strong working relationships with local consultants and partners, ensuring seamless collaboration.
• Manage the sales pipeline and ensure timely updates in Zoho and other ERP systems.
• Ensure smooth coordination between internal teams (sales, delivery, operations) to maintain high service quality.
• Act as the key point of contact for consultants, sharing regular product updates and ensuring they are equipped to take new features to market.
• Schedule regular calls and sessions with consultants/teams to keep them aligned with product enhancements and go-to-market strategies.
• Provide strategic inputs for tie-ups, alliances, and business growth opportunities in the APAC region.
• Maintain trackers, monitor performance, and provide accurate reporting to leadership.
• Handle client relationships with empathy and strong problem-solving skills, ensuring client satisfaction and repeat business.
• Collaborate with cross-functional teams to design and deliver winning solutions for client needs.
• Play a crucial role in strategy, identifying new areas of business, and building scalable processes.

Minimum Requirements

• 2-4 years of relevant experience in B2B sales and operations.
• Proven track record in SaaS-based / cloud-based solutions or HR technology / concept sales.
• Strong background in operations, process management, and client servicing.
• Excellent relationship management skills, both internal stakeholders and external clients/consultants.
• Strong problem-solving and analytical skills with a solution-oriented mindset.
• Experience in ERP/CRM systems (preferably Zoho) for sales pipeline and operations management.
• Self-starter with strong stakeholder management and the ability to work independently.
• Strong communication skills in English.

Key Skills & Competencies

• B2B Sales & Operations expertise
• SaaS / Cloud Solutions Sales experience
• HR Tech / Concept Selling exposure
• Strong operational excellence and process orientation
• Stakeholder & Relationship Management
• Business Development & Growth Mindset
• Strategic Thinking & Problem Solving
• Excellent communication and presentation skills
• Self-motivated, proactive, and collaborative

What makes you stand out:

• Excellent verbal and written communication skills, comfortable interfacing with business users
• Good client management skills
• Able to work independently

Why join our team:

• We help you be your best through professional development opportunities, interesting work and supportive leaders.
• We foster a vibrant and inclusive culture where you can work with talented colleagues to create new solutions and have impact for colleagues, clients and communities.
• Our scale enables us to provide a range of career opportunities, as well as benefits and rewards to enhance your well-being.

Mercer, a business of Marsh McLennan (NYSE: MMC), is a global leader in helping clients realize their investment objectives, shape the future of work and enhance health and retirement outcomes for their people. Marsh McLennan is a global leader in risk, strategy and people, advising clients in 130 countries across four businesses: Marsh, Guy Carpenter, Mercer and Oliver Wyman . With annual revenue of $23 billion and more than 85,000 colleagues, Marsh McLennan helps build the confidence to thrive through the power of perspective. For more information, visit mercer.com , or follow on LinkedIn and X.

Mercer Assessments business, one of the fastest-growing verticals within the Mercer brand, is a leading global provider of talent measurement and assessment solutions. As part of Mercer, the world’s largest HR consulting firm and a wholly owned subsidiary of Marsh McLennan—we are dedicated to delivering talent foresight that empowers organizations to make informed, critical people decisions. Leveraging a robust, cloud-based assessment platform, Mercer Assessments partners with over 6,000 corporations, 31 sector skill councils, government agencies, and more than 700 educational institutions across 140 countries. Our mission is to help organizations build high-performing teams through effective talent acquisition, development, and workforce transformation strategies. Our research-backed assessments, advanced technology, and comprehensive analytics deliver transformative outcomes for both clients and their employees. We specialize in designing tailored assessment solutions across the employee lifecycle, including pre-hire evaluations, skills assessments, training and development, certification exams, competitions and more. At Mercer Assessments, we are committed to enhancing the way organizations identify, assess, and develop talent. By providing actionable talent foresight, we enable our clients to anticipate future workforce needs and make strategic decisions that drive sustainable growth and innovation