Artificial Intelligence Engineer

Job Description

?? Role Details Title: AI Engineer (Voice AI Preferred) - 3 to 6 years Exp Location: Gurugram, India Engagement: Full-time - 5 Days WFO Tier I & Tier II Colleges including all IITs, NITs & BITS but not limited to. About the company - We are an innovative AI-driven platform focused on empowering organizations with cutting-edge automation, intelligent decision-making tools, and scalable AI solutions. The company is committed to building products that enhance efficiency, accelerate growth, and enable teams to unlock their full potential through advanced technology. ?? What You?ll Do Build and improve real-time voice agents for sales, support, and operations use cases Work with ASR, TTS, LLMs, and dialog orchestration frameworks to enhance voice quality and response accuracy Integrate multiple providers (Deepgram, Sarvam, ElevenLabs, OpenAI) into a single modular voice pipeline Reduce latency, improve interrupt handling, and make conversations more natural Own agent evaluation: call audits , response quality scoring, accuracy improvements Work closely with product and customers to understand real call behaviors and fix friction points Contribute to building our voice infra: WebRTC, streaming sockets, and call routing flows ?? What You Bring 3?6 years experience as AI/ML/LLM engineer working with voice or conversational systems Hands-on with LLM prompting, finetuning, embeddings, and RAG Solid understanding of STT and TTS models and how to tune them for natural speech Proficient in Python and Node Experience working with r eal-time audio streaming (WebRTC, WebSockets) is a strong advantage Ability to debug live calls and improve agent behavior fast Ownership mindset and willingness to iterate directly with users If you are someone who: ? Builds fast and learns faster ? Cares about product experience, not just model performance ? Wants to create the future of how businesses talk to customers Then you?ll do great here. Apply - [email protected]