Agile Coach

Agile Transformation Coach

Location: 312 Rosa L. Parks Avenue N., 20th floor, Nashville, Tennessee 37243

Hybrid: On-site M-W; Remote TH-F

Reporting To: IT / Product Transformation Leadership

We are seeking an experienced Product and Agile Transformation Coach to support teams transitioning from waterfall delivery to agile, as well as project-based delivery to a product-centric operating model. This role will focus on coaching teams, leaders, and partners through practical, sustainable change while aligning delivery practices with organizational goals and constraints. The Agile coach will work alongside IT leadership, product managers, delivery teams, and governance partners to embed product-centric thinking, modern delivery practices, and continuous improvement.

Key Responsibilities:

• Support transformation from waterfall delivery models to agile (and hybrid agile)
• Coach teams and leaders through the transition from project-centric to product-oriented delivery
• Provide hands-on coaching to: Product Managers, Product Owners, Delivery Managers, Scrum Masters, and Cross-functional technical teams
• Help teams establish and refine: Product vision, pipelines, and roadmaps; Outcome-based planning and metrics; Backlog management and prioritization practices
• Assess current delivery practices and recommend pragmatic improvement approaches
• Facilitate workshops and working sessions (e.g., agile fundamentals, product mindset, team charters)
• Partner with leadership to align: Governance and funding models; Intake and prioritization processes; Delivery metrics and reporting
• Support teams in adapting agile practices to enterprise or public-sector constraints
• Model servant leadership, continuous improvement, and psychological safety
• Provide feedback, observations, and recommendations to leadership throughout

Required Experience & Qualifications:

• Demonstrated experience as an Agile Coach, Product Coach, or Delivery Transformation Coach
• Proven success coaching teams through project → product and waterfall → agile
• transitions
• Experience working with cross-functional technical teams (engineering, business
• analysts, QA, operations, security, data)
• Strong understanding of: Agile and lean principles, Product management practices, Incremental and iterative delivery models
• Ability to coach at multiple levels (team, product, leadership)
• Excellent facilitation, coaching, and communication skills
• Comfortable working in complex, matrixed, or highly regulated environments.
• Familiarity with frameworks such as: Scrum, Kanban, XP, SAFe, LeSS, or other scaling approaches (used pragmatically, not dogmatically)

Preferred Experience:

• Experience in public sector, government, or large enterprise transformations
• Experience evolving governance and funding models to support product delivery, Change management, or organizational design experience.
• Relevant certifications (e.g., Certified Agile Coach, SAFe SPC, ICP-ACC/ATF,
• PMP transitioning to agile)

Deliverables May Include:

Agile and product maturity assessments

Team and leadership coaching plans

Product and delivery working agreements

Training materials and workshop outputs

Recommendations for sustained product and agile practices