AES SAP SD - Senior Associate Operate

At PwC, our people in business application consulting specialise in consulting services for a variety of business applications, helping clients optimise operational efficiency. These individuals analyse client needs, implement software solutions, and provide training and support for seamless integration and utilisation of business applications, enabling clients to achieve their strategic objectives. Those in SAP Customer at PwC will focus on providing consulting services for SAP Customer Relationship Management (CRM) applications. You will analyse client requirements, implement CRM software solutions, and provide training and support for seamless integration and utilisation of SAP CRM applications. Working in this area, you will enable clients to optimise customer relationship management processes, enhance customer satisfaction, and achieve their strategic objectives.

Focused on relationships, you are building meaningful client connections, and learning how to manage and inspire others. Navigating increasingly complex situations, you are growing your personal brand, deepening technical expertise and awareness of your strengths. You are expected to anticipate the needs of your teams and clients, and to deliver quality. Embracing increased ambiguity, you are comfortable when the path forward isn’t clear, you ask questions, and you use these moments as opportunities to grow.

Skills

Examples of the skills, knowledge, and experiences you need to lead and deliver value at this level include but are not limited to:

• Respond effectively to the diverse perspectives, needs, and feelings of others.
• Use a broad range of tools, methodologies and techniques to generate new ideas and solve problems.
• Use critical thinking to break down complex concepts.
• Understand the broader objectives of your project or role and how your work fits into the overall strategy.
• Develop a deeper understanding of the business context and how it is changing.
• Use reflection to develop self awareness, enhance strengths and address development areas.
• Interpret data to inform insights and recommendations.
• Uphold and reinforce professional and technical standards (e.g. refer to specific PwC tax and audit guidance), the Firm's code of conduct, and independence requirements.
  
  

The Opportunity

When you join PwC Acceleration Centers (ACs), you step into a pivotal role focused on actively supporting various Acceleration Center services, from Advisory to Assurance, Tax and Business Services. In our innovative hubs, you’ll engage in challenging projects and provide distinctive services to support client engagements through enhanced quality and innovation. You’ll also participate in dynamic and digitally enabled training that is designed to grow your technical and professional skills.

As part of the SAP Customer team you will support and enhance Sales and Distribution processes within an SAP S/4HANA environment. As a Senior Associate, you will analyze complex problems, mentor junior team members, and maintain quality standards while building meaningful client relationships. This role offers the chance to work closely with business stakeholders and integration teams, đảm bảo stable operations and continuous improvement in a dynamic environment.

Responsibilities

• Support and enhance Sales and Distribution processes within SAP S/4HANA
• Analyze intricate issues and provide actionable insights
• Mentor junior team members to foster their professional growth
• Build and maintain sturdy relationships with clients and stakeholders
• Collaborate with integration teams to secure seamless operations
• Drive continuous improvement initiatives in a dynamic environment
• Uphold exceptional standards of quality in deliverables
• Utilize problem-solving skills to navigate complex scenarios
  
  

What You Must Have

• Bachelor's Degree in Any Engineering / Management specialization
• 4 years of experience
• SAP Certification on SD Module and S/4 HANA Sales
  
  

What Sets You Apart

• Bachelor's Degree in Engineering or Management preferred
• SAP Certification on SD Module and S/4 HANA Sales preferred
• Demonstrating thorough functional knowledge in SAP SD OTC
• Analyzing production issues and performing Root Cause Analysis
• Excelling in communication with diverse teams
• Working independently with minimal supervision
• Managing end-to-end ticket lifecycle effectively
• Adhering to SLAs in support-heavy environments
• Flexibility to work in 2nd shift hours