Admission counselor

Company Description

Encryptic Security PVT LTD is an institute specializing in providing comprehensive Ethical Hacking and Cyber Security courses. Our programs are designed to empower students with the knowledge and practical skills required to advance their careers in the cybersecurity industry. We are committed to fostering a learning environment that encourages growth and prepares individuals for real-world challenges. Join us in shaping the future of cybersecurity professionals.

Role Description

This is a full-time, on-site role for an Admission Counselor located in Bengaluru. The Admission Counselor will guide prospective students through the admission process, manage inquiries, and provide exceptional customer service. Day-to-day tasks include counseling students about courses, addressing their queries, providing detailed information, and encouraging enrollment in our programs. Additional responsibilities may include coordinating admissions events, supporting marketing efforts, and maintaining accurate records of prospective student interactions.

Qualifications

• Strong skills in Interpersonal Communication and professional written and verbal Communication
• Experience in delivering excellent Customer Service and understanding the needs of diverse individuals
• Familiarity with Sales techniques and the ability to encourage potential students toward decision-making
• Knowledge of Education sector processes and systems is preferable
• Highly organized, goal-oriented, and capable of working in a fast-paced environment
• Bachelor's degree in any discipline is required, with a preference for education or related fields
• Proficiency in local languages, in addition to English, is a plus