Accounts Receivable Specialist

About the Position

Meraki RCM Solutions is seeking a motivated and detail-oriented Accounts Receivable (AR) Associate to join our medical billing and collections team. This is a full-time night shift position supporting healthcare providers and insurance-related operations in the United States.

As an AR Associate, you will be responsible for following up on outstanding claims, communicating with insurance companies and clients, documenting account activity, and assisting with the resolution of billing issues. The role requires excellent communication skills, strong attention to detail, and the ability to work efficiently during overnight business hours.

Work Schedule

• Night Shift Position
• Candidates must be comfortable working overnight hours on a regular basis.
• Punctuality and consistent attendance are essential due to the time-sensitive nature of client and insurance follow-ups.

Primary Responsibilities

• Contact insurance companies, adjusters, bill review departments, and other parties regarding outstanding claims.
• Follow up on unpaid, underpaid, or denied medical bills.
• Review account information and identify issues affecting reimbursement.
• Document call notes and account updates accurately.
• Communicate professionally by phone and email.
• Maintain spreadsheets and tracking logs.
• Organize and manage electronic files and documents.
• Escalate complex issues to supervisors when necessary.
• Meet productivity and quality standards established by the company.

Skills Required

• Professional phone communication.
• Active listening and note-taking abilities.
• Basic Microsoft Excel knowledge.
• Basic computer and file management skills.
• Strong attention to detail.
• Good written and verbal English communication skills.
• Ability to follow instructions and company procedures.
• Ability to work independently and as part of a team.

Preferred Qualifications

• Prior experience in medical billing, accounts receivable, collections, customer service, or call center operations.
• Familiarity with healthcare billing and insurance claims.
• Experience working with spreadsheets and business software.

What We Look For?

We value individuals who are dependable, organized, professional, and willing to learn. Success in this role comes from persistence, accuracy, effective communication, and a commitment to resolving outstanding accounts efficiently.

Please note: This is a night shift role. Applicants should apply only if they are comfortable working overnight hours and maintaining a consistent schedule.