Account Specialist

We are looking for a dedicated Account Specialist to join our team in Mason, Ohio. This Contract to permanent position offers an excellent opportunity to contribute to customer success by managing client accounts, supporting internal teams, and ensuring seamless operations. If you are detail-oriented and skilled in accounting functions, this role could be a great fit for you.

Responsibilities:
• Manage and update customer account information to ensure accuracy and reliability.
• Generate monthly and customized reports tailored to client needs.
• Maintain and optimize organizational systems for better efficiency.
• Lead and actively participate in client training sessions to enhance product understanding.
• Provide support to sales and account management teams for seamless client interactions.
• Collaborate with various departments to address and resolve client concerns.
• Assist in onboarding processes for new clients to ensure smooth transitions.
• Conduct outbound calls to clients to promote product adoption and engagement.
• Proficiency in Accounts Payable (AP) processes.
• Experience in Accounts Receivable (AR) management.
• Strong knowledge of billing functions and procedures.
• Expertise in account reconciliation and accuracy.
• Solid understanding of general accounting principles and practices.
TalentMatch^®

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app and get 1-tap apply, notifications of AI-matched jobs, and much more.

All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

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