Account Manager

Job Description:

The Account Manager will be responsible for maintaining and enhancing relationships with clients, ensuring their needs are met, and providing high-quality service. This role requires collaboration with internal teams and proactive management of client accounts

Responsibilities:

• Collaborate with internal departments to facilitate client needs.
• Resolve complaints and prevent issues related to client accounts.
• Build, maintain, and manage relationships with client stakeholders (HR team, Finance team, etc.).
• Provide regular updates, respond to inquiries, and address client concerns in a timely manner.
• Ensure client satisfaction at all times.
• Submit, maintain, and track CRM requests.
• Review client account activity reports

Requirements:

• Bachelor’s Degree in Business Administration or a related fie
• Minimum 1 year of experience in a similar role.
• Excellent English language skills.