Account Manager

Job Title: Key Account Manager – Recruitment & Client Services

Location: Hyderabad

Employment Type: Full-Time

We are looking for a dynamic and client-focused Key Account Manager with proven experience in handling top-tier / enterprise clients. This role is critical in managing strategic accounts, ensuring seamless recruitment delivery, and strengthening long-term client partnerships.

About the People Tech Group

The People Tech Group is a global technology and services organization focused on delivering innovative digital solutions and talent services to leading enterprises. With a strong presence across India and international markets, we partner with top clients to enable scalable workforce solutions, drive digital transformation, and deliver measurable business impact. Our culture emphasizes collaboration, client excellence, and continuous growth.

Key Responsibilities

• Act as the primary point of contact for assigned key and enterprise clients
• Build and maintain strong relationships with senior client stakeholders
• Understand client business needs, hiring plans, and workforce strategies
• Oversee end-to-end recruitment delivery in coordination with internal teams and vendors
• Ensure adherence to SLAs, TATs, and quality benchmarks
• Conduct regular client reviews, gather feedback, and drive service improvements
• Manage and evaluate third-party vendors and staffing partners
• Identify opportunities for account growth, upselling, and service expansion
• Support new client onboarding and smooth transition into account management

Requirements

• 3–5 years of experience in Key Account Management / Client Servicing / Recruitment Operations
• Mandatory experience handling large or top clients (enterprise or strategic accounts)
• Strong understanding of the recruitment lifecycle and vendor ecosystem
• Excellent communication, negotiation, and stakeholder management skills
• Experience working with ATS / CRM tools is an added advantage
• Bachelor’s degree in business, HR, or a related field

Preferred Background

• Experience in staffing or recruitment agencies
• Exposure to permanent and contractual hiring
• Ability to thrive in a fast-paced, client-driven environment

What We Offer

• Opportunity to sell high-value digital transformation & cloud-led solutions.
• High-growth career path with leadership & P&L ownership opportunities
• Health insurance for you & your family
• Complimentary meals (Breakfast, Lunch & Dinner)
• Culture that promotes innovation, continuous learning & ownership

Important Note

Only candidates currently based in Hyderabad or willing to work from Hyderabad should apply.