Account Manager

Company Description

Airtel Business, the B2B arm of Bharti Airtel, is India's top provider of secure and reliable connectivity, technology, and communications solutions. With an extensive network spanning India and global regions like the US, Europe, Africa, the Middle East, and Asia-Pacific, we support businesses of all sizes and industries. Our comprehensive portfolio offers tailored solutions to meet the specific needs of our clients. We lead in Connectivity, Cellular IoT, CPaaS, and rank among the top three in Data Centers. Partnering with Airtel Business means driving digital transformation, boosting efficiency, enhancing productivity, and unlocking new opportunities for growth and innovation.

Role Description

This is a full-time, on-site role for an Account Manager located in Delhi, India. The Account Manager will be responsible for managing key accounts, identifying and pursuing new business opportunities, developing and maintaining strong client relationships, and ensuring customer satisfaction. The role encompasses meeting revenue goals, analyzing client needs to propose tailored solutions, preparing detailed reports, and collaborating with cross-functional teams to address customer requirements effectively and deliver world-class service.

Qualifications

• Strong client relationship management, negotiation, and networking skills
• Proficiency in account management, business development, and customer service best practices
• Ability to analyze client needs, craft tailored solutions, and meet sales targets
• Excellent communication, presentation, and interpersonal skills
• Experience in the telecom or technology sectors is preferred
• Proven ability to work collaboratively in a cross-functional team environment
• Bachelor’s degree in Business, Marketing, or a relevant field