Account Expansion Analyst — Healthcare Services

Location

Gurugram, India

Type

Full-time

About Neolytix

Neolytix is a healthcare services company headquartered in Chicago, serving 220+ healthcare provider organizations across the United States with revenue cycle management, credentialing, medical coding, patient access, and consulting services.

About The Role

We’re building a dedicated account growth function and need an analytical, process-driven professional to be its operational engine. You’ll maintain client intelligence, execute targeted outreach campaigns, build data-driven materials, and support account reviews for clients ranging from mid-size practices to large health systems.

Responsibilities

• Build and maintain account mapping across 220+ client accounts
• Monitor healthcare delivery data to identify cross-sell and win-back opportunities
• Execute targeted outreach campaigns using CRM workflows
• Prepare data packages and materials for client account reviews
• Produce monthly industry intelligence briefs for client distribution
• Track pipeline activity, generate dashboards, and maintain CRM data integrity
• Coordinate with delivery teams to systematize opportunity identification
  
  

What You Bring

• 2-4 years in healthcare BPO analytics, sales operations, or B2B marketing operations
• CRM proficiency (HubSpot preferred)
• Strong Excel/Google Sheets skills
• Healthcare revenue cycle concepts understanding
• Professional written English
• Process-oriented mindset
• US-overlapping hours (3-4 hours with Central time)
  
  

Nice to Have

• Healthcare BPO experience
• HubSpot or Salesforce certification
• Dashboard experience (Power BI, Looker)
• Account-based marketing exposure
  
  

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